How can I book pocket friendly cabs online?
Our portal helps you with online cab booking at the best prices from various cab service providers. Also, you can call our customer care number +91-94786- 02832 or +91-94786- 02872 for booking. we are also available on whatsapp for booking .
What are the advantages of online cab booking?
Online cab booking not only helps you find the best prices from different service providers but also helps you with the convenience of paying through multiple payment options (like Debit Card, Credit Card, eWallets etc.). You can easily compare prices and choose various categories of cabs like Hatchback cars, Sedan and SUV.
How is the itinerary confirmation provided?
The moment user enters the payment details and makes the payment; the confirmation page shows the Reference ID which can be used for any future references. Also, a confirmation mail is sent for your record to the email address provided immediately with the details of the itinerary.
When is the driver and car detail provided?
The driver and car detail is provided at least 45 Min before the scheduled pickup in email and through SMS. The email and SMS are provided by you at the time of making the booking.
Why should you book cabs from cabrizone?
Cabrizone has a large number of service providers who list their cabs on cabrizone thereby increasing your chances of obtaining the most competitive prices for your cabs. You also have the added advantage of access to cabrizone’s customer care and an easy interface for booking with different payment modes with no hidden charges. While booking cabs online through us, you can choose the car based on your requirement and preferences, depending on the cars available with the relevant service providers. You can book Hatchback like Tiago, Alto, Swift, and Sedan like Dzire, Etios and SUV like Safari, Innova, and Ertiga.
What kind of cabs can you book from cabrizone?
You can book the following kinds of cabs from cabrizone: airport cabs , outstation cabs & Hourly rental cabs. You can book outstation cabs for both one-way transfers & round-trip transfers.
Do I need to register on cabrizone to book a cab online?
No, you can successfully book the cab without registering on our website.
What if the cab doesn't show up?
If the vehicle you booked does not arrive, we will immediately issue a complete refund.
How is the total cab fare calculated for an intercity cab service?
For outstation trips (intercity), mostly X kms are included in fare. Route-wise charges will vary. Sometimes toll and state taxes might be included in the fare. In certain cases, these won't be part of the original fare, and the user would have to pay at trip end whatever extra charges are applicable. Extra charges can be waiting charges, extra KMs charges, extra hours charges, night charges, airport entry fee, airport parking charges, toll charges, state tax driver charges, parking
Can I book a cab without credit/card or net banking option?
Yes, other payment options available are UPI (GPay, PhonePe), wallets (Paytm, Amazon Pay), and debit card.
What happens if the vehicle breaks down?
Since we work with established service providers, the vehicles are usually reliable. In case of a breakdown, it is the service provider's responsibility to replace the vehicle during the journey. In case of any persisting issue, you may reach out to the helpline number provided to you by us, and we shall reach out to our vendor to arrange an alternate cab for you.
How are the Kilometres calculated?
The 'Kilometres' are calculated based on the return trip distance between the boarding point and the destination.
How is the total cab fare/price calculated for a Hourly rental cab service?
Charges per hour are cited against each kind of car along-with the distance allowed. Extra kms & extra hours charges applicable if usage exceeds the package taken.
What are the payment terms?
You can confirm your reservation by paying a small booking fee, typically up to 25% of the base fare. The balance can be paid directly to us through online modes until two days before the start of the journey or to the operator in cash at the time of completion of the trip.
How are tolls & taxes calculated?
Tolls and interstate taxes are best estimates only. If these amounts are included in the fare, you'll be charged/reimbursed for any difference between the actuals and estimates, as applicable.
Can I make changes or cancel my booking?
Yes, you can make changes or cancel your booking with cabrizone. We understand that plans can change, and we strive to accommodate your needs. Simply reach out to our customer support team as soon as possible to make any necessary changes or to cancel your booking. Please note that cancellation policies may apply, and charges may be incurred based on the timing of your cancellation.
What if the plan changes and the car is needed for extra days or the trip needs to be cancelled or shortened?
We understand that the trip plan can change and in the event that the car is needed for more time/days than what the car was booked for or the trip is to be cancelled or shortened, you can contact our 24x7 customer support through email or phone as mentioned in the confirmation voucher.
Do you provide airport pickup and drop-off services?
Yes, we offer convenient airport pickup and drop-off services. Whether you're arriving at the airport or need transportation to the airport, our reliable drivers will ensure a smooth and hassle-free experience. Simply provide us with your flight details during the booking process, and we will monitor your flight schedule to ensure timely pickups or drop-offs.
How can I contact your customer support?
You can reach our dedicated customer support team by calling our helpline at +91 - 94786-02832 or by sending an email to cabrizonetravels@gmail.com. Our friendly and knowledgeable support staff will be happy to assist you with any inquiries, concerns, or special requests you may have.
We hope these FAQs have addressed some of your queries. If you have any further questions or need additional information, please don't hesitate to reach out to our customer support team. We look forward to serving you and providing you with a comfortable and reliable cab experience.